Your Own
Server Team.
Hand off server management, security patching, and incident response to our team. Focus on your business — we handle the technical side.
Managed Support Plans
All plans include a dedicated support queue with guaranteed response times.
Basic
OS & security updates
- Response time: 8h
- Included hours: 5h/mo
- Support: Email
- Security patching
- Uptime monitoring
Pro
Full server management
- Response time: 4h
- Included hours: 10h/mo
- Support: Ticket + Chat
- Security patching
- Uptime monitoring
- Backup monitoring
Enterprise
Dedicated engineer + SLA
- Response time: 1h
- Included hours: Unlimited/mo
- Support: Priority + Phone
- Security patching
- Uptime monitoring
- Backup monitoring
- Named engineer
What We Manage For You
OS Security Patching
Regular kernel and package updates applied during maintenance windows with rollback capability.
24/7 Monitoring
Server health, disk usage, CPU, RAM, and service availability monitored continuously.
Backup Verification
Regular restore tests to verify backup integrity — not just "backup running" green lights.
Performance Tuning
Web server, PHP, and database configuration optimised for your specific workload.
Incident Response
Hands-on investigation and remediation when something breaks — day or night.
Software Updates
CMS, plugin, and control panel updates managed and tested before deployment.